Good Health Design
Human Centred Design
Human Centred Design
Collaborated with i3 Waitematā District Health Board and Good Health Design
on a human centred design case study to reimagine an inpatient hospital bathroom.
Focused on enhancing accessibility and patient experience through user-centred design and adaptable systems. Prioritised inclusive, need-responsive solutions
over one-size-fits-all models, aligning with human-centred design principles
and healthcare UX.
Collaborated with i3 Waitematā District Health Board and Good Health Design on a human centred design case study to reimagine an inpatient hospital bathroom. Focused on enhancing accessibility and patient experience through user-centred design and adaptable systems. Prioritised inclusive, need-responsive solutions over one-size-fits-all models, aligning with human-centred design principles and healthcare UX.
Collaborated with i3 Waitematā District Health Board and Good Health Design on a human centred design case study to reimagine an inpatient hospital bathroom. Focused on enhancing accessibility and patient experience through user-centred design and adaptable systems. Prioritised inclusive, need-responsive solutions over one-size-fits-all models, aligning with human-centred design principles and healthcare UX.



Process
Process
Process
Our research phase involved a thorough evaluation of existing bathroom systems to uncover pain points in the user experience. Support railings were treated as secondary features rather than integrated touch points, leading to safety risks like fall zones. The system also failed to accommodate diverse user needs, with railing heights optimised for an 'average' user, causing discomfort and increased injury risk for taller individuals. These insights informed our
human centered design approach to create more inclusive, adaptive solutions.
Our research phase involved a thorough evaluation of existing bathroom systems to uncover pain points in the user experience. Support railings were treated as secondary features rather than integrated touch points, leading to safety risks like fall zones. The system also failed to accommodate diverse user needs, with railing heights optimised for an 'average' user, causing discomfort and increased injury risk for taller individuals. These insights informed our human centred design approach to create more inclusive, adaptive solutions.
Our research phase involved a thorough evaluation of existing bathroom systems to uncover pain points in the user experience. Support railings were treated as secondary features rather than integrated touch points, leading to safety risks like fall zones. The system also failed to accommodate diverse user needs, with railing heights optimised for an 'average' user, causing discomfort and increased injury risk for taller individuals. These insights informed our human centred design approach to create more inclusive, adaptive solutions.



Solution
Solution
We introduced a continuous, three-tier railing system to create a more intuitive and supportive user experience, offering height variations to accommodate a wider range of mobility needs. A fold-out handrail positioned in front of the toilet enabled patients to lift themselves safely using an ergonomic wrist-friendly grip. To further enhance safety and dignity, we designed a shower door with integrated support railings to provide both physical stability and a sense of privacy within the space.
We introduced a continuous, three-tier railing system to create a more intuitive and supportive user experience, offering height variations to accommodate a wider range of mobility needs.
A fold-out handrail positioned in front of the toilet enabled patients to lift themselves safely using an ergonomic wrist-friendly grip. To further enhance safety and dignity, we designed a shower door with integrated support railings to provide both physical stability and a sense of privacy within the space.
We introduced a continuous, three-tier railing system to create a more intuitive and supportive user experience, offering height variations to accommodate a wider range of mobility needs. A fold-out handrail positioned in front of the toilet enabled patients to lift themselves safely using an ergonomic wrist-friendly grip. To further enhance safety and dignity, we designed a shower door with integrated support railings to provide both physical stability and a sense of privacy within the space.








